BLocal Businesses

They should inform you that they will be paying by redeeming Boston Points. Once a User redeems a selected amount of Boston Points, a screen will appear con...

All redemptions of Boston Points are final and irrevocable. The terms of the cancellation and any refund are agreed upon directly between you and the custom...

The payment for the Boston Points you’ve accumulated will be made to your bank account in dollars, via direct deposit from the City of Boston. Please note, ...

Make sure the customer shows you or your staff member the confirmation screen on their phone. In addition, you will receive an email immediately upon redemp...

During your onboarding process, your B-Local representative likely guided you through the process of configuring your POS. In most cases, you can simply ent...

Yes. Redemption of Boston Points in your business requires a receipt from you to your customer because an exchange of goods was made between you and your cu...

No, a customer can currently use Boston Points only in the store itself.

There may be laws limiting the use of Boston Points to purchase certain goods, like alcohol, tobacco, lottery and pharmaceuticals. The City of Boston makes ...

In this case, the customer can reach out to B-Local’s support team at [email protected]. 

Each time a redemption of Boston Points is made in your business, you’ll receive a confirmation email with the amount you’ve received for that transaction a...